🆘 Help Center – Sunkissed

Welcome to the Sunkissed Help Center. We're here to assist you with all inquiries regarding your orders, shipping, returns, and more. Browse the sections below or contact us directly if you need personal assistance.

📦 Order Status & Tracking

You can expect your order to be processed within 1–3 business days. Once shipped, a tracking number will be sent to your email. Please allow up to 48 hours for tracking updates to appear.

If you haven't received tracking information after 3 business days, feel free to reach out to us directly.

🚚 Shipping Questions

• USA: Free shipping, arrives in 5–7 business days
• Europe: Free shipping, arrives in 10–15 business days
• International: Shipping rates calculated at checkout

Note: Customs fees may apply for international orders.

↩️ Returns & Exchanges

If you're not satisfied with your purchase, we accept returns or exchanges within 14 days of delivery. Items must be unworn, in original packaging, and in resellable condition.

To request a return, email us at sunkissedsunglasses@hotmail.com with your order number and reason for return.

🕶️ Product Details & Care

All Sunkissed sunglasses feature UV400 protection to shield your eyes from harmful UVA and UVB rays. We recommend cleaning your lenses with a soft microfiber cloth and storing them in a protective case when not in use.

💳 Payments & Security

We accept Visa, MasterCard, American Express, PayPal, and Apple Pay. All transactions are securely processed through Shopify's encrypted checkout system. We do not store your payment information.

📞 Need Help? Contact Us

• Store Name: Sunkissed
• Company: ECOMBRIDGE LLC
• Email: sunkissedsunglasses@hotmail.com
• Phone: +1 779-902-9198
• Address: 2810 N Church Street, PMB 499017, Wilmington, DE 19802

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing Sunkissed – where fashion meets function under the sun. 😎